Shipping and payment

Payment and shipping

The following conditions apply:

Shipping conditions

Delivery takes place domestically (Germany) and to the following countries: Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

Shipping costs (including VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of €6.90 per order.

Deliveries abroad:

We calculate shipping costs abroad based on shipping weight:

Europe / EU:
up to 10 kg = €17.85
over 10 kg to 15 kg = €18.00
over 15 to 25 kg = €24.00
over 25 kg to 31.50 kg = €28.00

NON-EU:
up to 10 kg = €24.00
over 10 kg to 15 kg = €32.00
over 15 to 25 kg = €47.00
over 25 kg to 31.50 kg = €56.50

Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 days, and for international deliveries within 5 - 7 days after the contract has been concluded (if advance payment has been agreed, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment options

-  Prepayment by bank transfer
-  Payment on delivery (plus cash on delivery fee of €2.90)
-  Payment by SEPA direct debit
-  Payment by credit card
-  Payment by PayPal 

-  Payment by PayPal (credit card, direct debit, invoice if applicable) 

-  Payment by invoice

Further details on payment

If you pay by invoice, the invoice amount must be paid within 14 days.

If you pay by SEPA direct debit or SEPA company direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that there are sufficient funds in the account on the announced date. 

 If you pay by credit card, your credit card account will be debited when the contract is concluded.

Our bank details

Bank details:
Sparkasse Herford
IBAN: DE38494501200220281869 BIC: WLAHDE44
 If you have any questions, you can find our contact details in the imprint.

Customs duties and fees
For deliveries to non-EU countries, additional customs duties, import sales tax and fees may apply.

Shipping to non-EU countries
For deliveries to non-EU countries, additional customs duties, taxes and fees apply.
and on import VAT at: https://ec.europa.eu/taxation_customs/index_de
and specifically for Switzerland at:  https://xtares.admin.ch/tares/login/loginFormFiller.do